Campus Blog: Now Accepting Students!

 Today AAU began offering a new online course to individuals interested in a career as a work-at-home Customer Care Professional (CCP) at Alpine Access. AAU's Capability and Commitment course is a free, 4-6 hour learning experience that students can go through on their own time and at their own pace. The course features numerous videos, interactive exercises, and other rich learning resources that explore what it means to be a CCP and what qualities are important for success.

For those who are new to the field or are thinking of a career in customer service, the Capability and Commitment course will be a unique and valuable learning opportunity. And for those who have prior experience in the industry, Capability and Commitment will let them update their skills as well as learn how to apply them in a work-at-home setting. Students who complete the course will be recognized with a frame-worthy AAU Certificate, a badge of honor we think everyone will be proud to display.

But perhaps the most unique element of the program is the ability for successful graduates to be placed for employment as a Customer Care Professional at Alpine Access. Here's how it works. Upon completing the course, students have the opportunity to say whether they want to be considered for employment. Those top-ranking graduates who say "yes" will be contacted by an Alpine Access Recruiting agent. The recruiter will set up an interview, and where there's a good match, the graduate will be hired by Alpine Access. We think this is all-around win: individuals get to expand and realize their learning potential as a Customer Care Professional, and Alpine Access gets to add the very best and talented graduates to its employee community.

The Capability and Commitment course is just the beginning of what will grow into a full certificate in Customer Care, what we're calling the "ACE" - or Alpine Customer Experience - Certificate. As we roll out the ACE Certificate over the coming months, students will have the chance to learn from the experts who pioneered the work-at-home customer service industry. It's just another example of how Alpine Access University is leading the way in developing that most precious of all assets: people.

If you or anyone you know is interested in enrolling in AAU's new Capability and Commitment course, click here to register. We'll see you in class!